Frequently Asked Questions
Everything you need to know about your Saint Croix experience.
What is the standard shipping timeframe?
We offer premium express shipping on all orders. Domestic deliveries typically arrive within 3-5 business days, while international shipping may take 7-12 business days depending on your location.
How do I process a return or exchange?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
What materials are used in Saint Croix garments?
We pride ourselves on using only the finest luxury textiles, including organic GOTS-certified cotton, premium Italian silks, and ethically sourced merino wool to ensure longevity and comfort.
How can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's real-time tracking page.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and flexible financing options through Klarna and Afterpay.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or contacting our stylists for personalized advice.